We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible and safely.
We are a warehouse fashion e-store in which has a wholesale price and the level of brand high quality to serve our customers. So, Unfortunately, We can not afford to support your free shipping option. Please understand us. However, We promise you that we will constantly find the best ways to maintain the current price and provide free delivery. If you have any good ideas or suggestions on this matter, please feel free to make a suggestions. We will always listen to each and every customer with on open mind.
How to pickup my order?
It is super easy!!
Firstly, All you have to do is just to put the button of “Local pickup” as you purchase.
Secondly, We will send you an email that we are ready within 48 hours.
And, The Pickup location is 747 don mills rd., north york, on M3C 1T2 on Monday to Friday from 9AM to 5PM with your reservation.
Where can I find out my estimate shipping date?
Notice : That showed estimate dat of arrival to you may vary depending on the circumstances of each particular Canada Post Carrier of yours.
How can I know the estimate delivery date?
Currently the total delivery time includes processing time and shipping time.
Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 24 hours.
Shipping time: The time for your item(s) to travel from our warehouse to your destination.
You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. Thanks for your understanding.
If you need your track your order, Please visit “Track your order” here.
A confirmation e-mail will be sent to you once the order is authorized and verified. We begin preparing your order immediately after verification with at least 3rd times inventoried and quality checking for you.
In principle, We will process your order within 24 hours. At least, until the following day.
For detailed information about shipping time and shipping fee in your country, please simply check the below to have a general idea. You can see every shipping information(For instance, Shipping cost, Tax, Estimate shipping day to your address) what you need to at “SHOPPING CART” and ” CHECKOUT“.
If you want to track your order, please click Track Oder for information.
Can I pick it up at your local store in person?
Unfortunately, GraceMee.com Local Stores have been closed due to Covid-19 Situation.
What countries or regions do you ship to?
We ship worldwide. There may be particular locations that we might require additional information to ship to. This is a rare case but if this happens, we will get in touch with you ASAP.
What shipping methods do you offer?
GraceMee.com partners with major international shipping companies like DHL, UPS, EMS and Canada Post(Primary GraceMee.com Shipping Partner). We offer two shipping methods which differ in shipping time. You can choose Expedited Shipping or Standard Shipping on the Order Information page during the checkout process.
How to calculate shipping costs?
You can see the detail shipping cost and estimate shipping day to your shipping address at the “SHOPPING CART” and the final step “CHECKOUT” after your shipping address will be put in there without log-in.
Do I need to pay duty or custom fee?
There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. However, based on our experience, such situation is very rare.
If it happened don’t worry though, if you contact my colleague in the post-sales team they will be able to assist you with this right away at Contact us.
If you still have some concerns about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.
Do you ship to my home address or I need go somewhere to pick it up?
We will deliver your order to your home directly. So please put in the correct shipping address where you are convenient to get the parcel.
After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable all over the world such as DHL, UPS.
Do I need to make some efforts so that I can get my order earlier?
Surely! It definitely helps you to obtain your order earlier. Please contact the shipping company and remember to provide your tracking number to find out more information.
FOR MORE INFORMATION